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A prime example of how a simple gesture can make a difference.
Sometimes the greatest impact can come from the most unlikely sources. For 19-year-old Ty Coppola — who has Down syndrome — that source was Scott Reynolds, the Fairport, New York bus driver who took him and 11 other students with special needs to school each day. "My son has a sense for people he can trust, and it tends to be based on how they react to him," Michael Coppola, Ty's father, told TODAY.com. "Are they going to look him in the eye? Are they going to say hello?"