Access-A-Ride Paratransit Service
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The MTA’s New York City Transit Access-A-Ride (AAR) Paratransit Service provides public transportation for eligible customers with disabilities that prevent them from using the public buses and subways.
AAR Paratransit Service operates:
- Within the five boroughs of New York City and within a three-quarter-of-a-mile corridor beyond fixed-route service across the NYC borderline to nearby areas of Nassau and Westchester counties.
- A shared-ride program (you may be riding with other customers).
- Origin-to-destination service or feeder service for eligible customers.
- Non-priority trips with maximum ride times based on trip distance.
- 24 hours a day, seven days a week, 365 days a year.
- In compliance with federal Americans with Disabilities Act (ADA) regulations.
Whether you need temporary eligibility while recovering from surgery, require more long-term access, would like to reapply, or are seeking reciprocal Paratransit Service during your visit to NYC, please contact AAR to begin the eligibility process. Information is available in English, Spanish, Bengali, Chinese, Haitian Creole, Korean, and Russian.
During the ongoing coronavirus pandemic, they are not processing application requests. Call them at 877.337.2017 and they'll handle application requests on a case-by-case basis.